UK ATM Faults: Is It Wise To Keep The Money?

It has been reported that a cash machine in Manchester has been giving away “free money” due to a technical fault.

The news quickly spread on social media sites that the cash machine was giving out double the amount requested, and as a result, many people headed to the supermarket cash point in Fallowfield to take advantage.

It is thought that the error occurred due to a member of staff loading £20 notes into the £10 slots, meaning that the machine would give people £20 every time they requested £10.

Free money

But is there really such a thing as free money or is it classed as stealing? And what should you do if a cash machine gives you more money than requested?

Well, there isn’t a clear cut answer to this.

According to ITV, the Theft Act says that a person is guilty of theft if they take property belonging to another “with the intention of permanently depriving the other of it.” Therefore, if the person taking the money was unaware of the malfunction and assumes that it is their money, there was no crime.

In theory, those who returned to the cash point repeatedly or went to the ATM when tipped off by another, may not be as innocent as they think as they’ve visited the cash point with the intention of taking money that isn’t actually theirs.

However, even though there would be evidence enough that the cash was taken, there is no specific law dealing with taking money from a faulty ATM.

Despite this, it isn’t the first time a case like this has been investigated. Earlier this year, the Crown Prosecution Service said that the only way an investigation could be launched is if the bank concerned with the faults made an official complain. In this particular case the bank let their customers keep any extra money that they had received.

However, morally  it is expected that someone should return any extra money that the cash machine has dispensed as there is no specific law dealing with taking money from a faulty ATM.

Speaking to ITV News, Brian Mairs, for the British Bankers’ Association, said: “If an ATM dispenses money to you in error, you should take it into the branch as soon as possible. Taking money that is not yours is a punishable crime.

“Banks have invested heavily in recent years in ensuring the security of customers’ money and the integrity of ATMs. There have been instances where an ATM has malfunctioned and the bank has written off the loss, but it would be wrong to assume that they will do so every time.”

 

Photo by redspotted.

How Mobile Technology Is Improving Global Disaster Relief

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When a war or natural disaster causes disaster around the world and tons of people are displaced or forced to become homeless, communications and power infrastructures are quite often too badly damaged or non-existent.

Dispensing food, finding shelter and administering medical aid is made even harder for aid agencies and non-governmental organisations  without proper communications, and people are frantic to let their loved ones know they’re safe and to find out what’s going on.

In order to help solve the communication problem, telecoms companies have been helpfully engaging in larger-scale communications projects in disaster areas around the world.

Mobile Phones

For example, Vodafone Foundation, have created “instant network mini”, an 11kg backpack containing a 2G mobile network that can offer a coverage radius of up to 1km, a six-hour battery and a small solar panel. The instant network mini kit was deployed in the Kathmandu valley, Nepal, with the hope it would help restore communications following the earthquake there earlier this year. Larger versions of its instant network kits have been used in South Sudan and the Philippines.

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Crisis Apps

A number of organisations, such as Google and Medecins du Monde, are currently working on mobile phone apps that have the power to act as single information points, connecting doctors in developed countries with health workers in the field, or with other aid agencies, so each can know what the other is providing.

Flowminder, a Swedish company, use data from mobile operators to track the movements of populations – or their mobile phones – in disaster situations, which can help governments and aid agencies understand people’s behaviour and give them a better idea of where to dispense and channel resources.

Unfortunately technology alone cannot prevent the suffering following natural and man-made disasters, however its better use can at least improve the response of governments and aid agencies.

 

Photos by: BBC, Center for Neighborhood Technology.